We have used "Coolray - Mr. Plumber" 3 or 4 times now for service of our systems to repairs. Everyone I have ever spoken to on the phone or in person is of the utmost character. Today, Joe assessed my water leak and fixed it quickly. We also had Redge from "National Leak Detection" assess the water leak and he also exhibited what professionalism is all about. I recommend both of these organizations to anyone, but most importantly to all of my family. Four words come to mind when I think of Coolray/Mr. Plumber, all of their staff, and any business they recommend: professionalism, honesty, fair, and character!! I said this before, You have a customer for life!!