News / Coolray Heating and Cooling Receives Titanium Dealer Award

Coolray Heating & Cooling Receives Trane’s Highest Honor, the Titanium Dealer Award

MARIETTA, GA (January 15, 2009) – Coolray Heating and Cooling was recently recognized by Trane earning the Titanium Dealer Award for 2008.  This award was given by Trane to their outstanding dealers. According to David Otto, Territory Manager at the Trane Corporation, the top tier award given was the Titanium Award, then the Platinum, Gold and lastly the Silver Award.  Otto states, “We have over 400 dealers in the State of Georgia and only 50 qualified for an award and only two received the highest recognition, the Titanium Award.”

According to Otto, Coolray was the largest Trane residential dealer in the State of Georgia in 2008.  Trane rates them as being #1 in customer satisfaction as a Comfort Specialist company, #1 in sales volume, and #1 in sales of Green “high efficiency” Trane products. 

Not every dealer qualifies as a Trane Comfort Specialist dealer. Each year, independent dealers qualify for Trane Comfort Specialist status by meeting Trane’s stringent standards and demonstrating a commitment to customer satisfaction and continuing education.  This distinction signifies that a Trane dealer is of the highest standing and is committed to the best in every aspect of his business, from installation and service, to customer satisfaction and employee training. 

Coolray Heating and Cooling has been serving the Atlanta area for over 43 years.  They specialize in providing quality air conditioning, heating, plumbing and related services.  Ken Haines, President of Coolray states, “We base our business principles on people helping people with honest, dependable service you can count on backed by our leading edge warranties and guarantees ensuring your 100% satisfaction.”  With this commitment to their customers it is easy to see why Coolray received this recognition.

For more information about Coolray, visit their website at, www.coolray.com.