Frequently Asked Questions
Here are the most frequently asked questions and answers from our "Ask an Expert" for Heating, Cooling and Plumbing questions and answers. These should help get you started or may answer your questions too.
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Air Quality
Does my home have an indoor air quality problem?
I have friends and relatives that have installed UV lights on their furnace. What are they for?
Should I be concerned about carbon monoxide?
Should I get my ducts cleaned?
Heating & Air Conditioning
Why is my furnace blowing cold air?
Why is the upstairs of my house always hotter in summer & cooler in the winter when I have one unit?
I have friends and relatives that have installed UV lights on their furnace. What are they for?
My furnace and air conditioner are both new, do I really need to have it cleaned?
What is a vent and what does it do?
I have heard of UV lights being installed on furnaces. What are they for and why do I need one?
During the winter my heat pump on my unit shuts off then restarts with a puff of smoke. Whats wrong?
What’s that black stuff on my ceilings and vents?
Should I be concerned about carbon monoxide?
What does SEER and AFUE mean?
How big of a furnace or air conditioner do I need for my home?
After my air conditioner runs for a while, ice forms on the big pipe outside and it stops cooling!
How important is an air filter in my heating and cooling system?
Why should homeowners schedule annual maintenance inspections on their heating and cooling systems?
How important is adding humidity to my home?
Plumbing
Will a tankless water heater deliver instant hot water at all my faucets and showers?
How do I know if I need a new water heater?
I am Getting a Foul Odor From a Bathroom in our Basement. What Can I Do?
What should I do in case of an emergency like water dripping from my ceiling?
Why do I have hot water in my toilet?
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