Unparalleled Home-Owner Protection
Coolray delivers more than custom-made home comfort systems. We deliver reliability, efficiency and performance you can count on.
We are 100% committed to your satisfaction and peace of mind. We offer a LIFETIME parts and labor warranty as well as a variety of comprehensive guarantees to ensure your peace of mind and to protect you from the costly expense of future breakdowns.
Should you ever have a problem with your Coolray installed Trane home comfort system, simply give us a call and relax knowing that any issue will be taken care of, guaranteed!
Coolray's Exclusive Lifetime Parts and Labor Warranty:
We will repair or replace all comfort system components on Trane: air conditioners, heat pumps, furnaces, air handlers, programmable thermostats and electronic air cleaners in the event of failure for the life of the equipment (call for qualifying models). All we require is that you participate in Coolray's annual maintenance program on the covered equipment to ensure peak performance and maximum operating efficiency.
Our Lifetime Parts and Labor Warranty is backed by a surety bond and has been approved and is on file with the State of Georgia, Office of the Insurance Commissioner.
In addition to the Lifetime Warranty program, we offer the following Lemon and Performance Guarantees
on all new Trane comfort systems:
Lemon Guarantee on Gas Furnaces:
If the heat exchange fails on your new furnace within five (5) years of installation, we will replace the entire furnace absolutely FREE.
Lemon Guarantee on Air Conditioners:
If the compressor fails on your new air conditioner or heat pump within five (5) years of installation, we will replace the entire outdoor unit absolutely FREE.
5-Year Money Back Guarantee:
If your new comfort system fails to keep you comfortable up to five (5) years after installation, Coolray will make unlimited attempts to resolve the issue up to and including removing your new comfort system and refunding 100% of the purchase price.
5-Year Performance Guarantee:
If your new comfort system fails to keep you comfortable up to five (5) years after installation, Coolray will make unlimited attempts to resolve the issue. And, if we cannot resolve the issue with the existing equipment, Coolray will replace the system with a new system of equal value, free of charge.
For more on this or any of our other products and services, please contact us. Don’t forget to ask us about our 100% Satisfaction Guarantee!
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